Shipping policy

Where we ship

 We ship worldwide.

Processing time

Orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Delivery estimates

  • United Kingdom: 3–5 business days
  • Europe: 5–10 business days
  • Rest of world: 10–20 business days

Delivery times are estimates and begin from the date of dispatch, not the order date. They are not guaranteed and may vary due to carrier delays or customs.

Shipping costs Shipping charges are calculated and shown at checkout. Free shipping on orders over £25.

Tracking

 Once your order ships, you'll receive a confirmation email with a tracking number.

Customs, duties & taxes

International orders may be subject to import duties and taxes charged once the parcel reaches its destination country. These charges are the customer's responsibility.

Lost or delayed orders

 If your order is significantly delayed or hasn't arrived, contact us at info@skydawnliving.com and we'll help track it down.